Shipping policy

What is Mother Choice’s Shipping Policy?

We strive to deliver products purchased from Mother Choice in excellent condition and in the fastest time possible. For all the purchases of INR 500* or more, we will deliver the order to your doorstep free of cost. A shipping charge of INR 99 will be applicable to all orders under INR 500.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

If you return an order delivered to you, order shipping charges will not be refunded. However, if you self-ship your returns, we will reimburse self-shipment charges based on Mother Choice’s Returns Policy. For accounts whose return behaviour violate our fair usage policy, a delivery charge of INR 149 will be levied on all orders, irrespective of order value.

*Order value is calculated after applying discounts/VAT or any other applicable charges.

What is Mother Choice’s Fair Usage Policy?

We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy. These accounts typically return most of the items bought or choose to not accept our shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to collect shipping charge of INR 149 for all orders and disable cash on delivery option for accounts which have over 50% returns and shipments not accepted by value of orders placed.

How do I check the status of my order?

Please check the “Order Status” section under main menu of Website to check your order status.

How can I check if Mother Choice delivers to my PIN Code?

You can find out if Mother Choice delivers to your PIN Code using the PIN Code serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.

How are orders placed on Mother Choice delivered to me?

All orders placed on Mother Choice are dispatched through our courier partners such as FedEx, UPS, Aramex, Ecom Express, Delhivery Etc.

Does Mother Choice deliver products outside Bidar?

No. At this point, Mother Choice delivers products only within Bidar.

How can I get my order delivered faster?

Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area PIN code is serviceable, you will receive a communication from our end.